Dear Valued Customer:

If you are inquiring about the status of a Texas Sales Tax refund that is over 120 days, we respectfully request that you provide the following information:

Please Note: Processing time is typically "90 to 120 days" under normal customer traffic conditions (number of applications submitted). The longer and more complex your refund or higher volumes of applications received, the time required to process your refund could take longer than 120 days. Additionally, We also cannot control how quickly each store returns the refund back to us which can also affect the processing time.